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This study demonstrates how becoming a high-reliability institution in health care is a priority, given the high-risk environment in which an error can result in harm. Literature conceptually supports the need for highly reliable health care facilities but does not show a comprehensive approach to operationalizing the concept into the daily workforce to support patients. The Veterans Health Administration closes the gap by documenting a case study that not only demonstrates specific actions and functions that create a high-reliability organization (HRO) for safety and improvement but also created a learning organization by spreading the knowledge to other facilities.

The authors instituted a methodology consisting of assessments, training and educational simulations to measure, establish and operationalize activities that identified and prevented harmful events. Visual communication boards were created to facilitate team huddles and discuss improvement ideas. Improvements were then measured and analyzed for purposeful outcomes and return on investment (ROI).

HRO can be operationalized successfully in health care systems. Measurable outcomes verified that psychological safety was achieved through the identification and participation of 3,184 process improvement projects over a five-year period, which yielded a US$2.8m ROI. Documented processes and activities were used for educational teachings, which were disseminated to other Veteran Affairs Medical Center’s through the Truman HRO Academy.

This case study is limited to one hospital in the Veterans Health Administration (VHA) network. As the VHA continues to deploy the methods outlined to other hospitals, the authors will perform incremental data collection and ongoing analysis for further validation of the HRO methods and operations. Hospitalists can adapt the methods in the case study for practical application in a health care setting outside of VHA. Although the model is rooted in health care, the methods may be adapted for use in other industries.

This case study overcomes the limitations within literature regarding operationalizing HRO by providing actual activities and demonstrations that can be implemented by other health care facilities.

Thanks to the advancement of digital image technology, digital single-lens reflex cameras (DSLRs) have replaced film single-lens reflex cameras. This advancement is reflected in some core technologies of DSLRs such as digital image sensors and electronic shutter mechanisms, which have allowed taking photographs even under tough conditions. In a similar vein, mirrorless interchangeable-lens cameras (MILCs) are now threatening to disrupt the DSLR market. Disruptive technologies represent a major challenge in forecasting. This paper uses specifications of over a 100 DSLRs and MILCs from the six leading dominant brands: Canon, Nikon, Sony, Pentax, Panasonic, and Olympus, for the analysis.

This chapter illustrates the Technology Forecasting using Data Envelopment Analysis (TFDEA) process on Liquid Crystal Display (LCD) performance characteristics from 1997 to 2012. The objective of this study is to forecast future state-of-the-arts (SOAs) specifications as well as to diagnose past technological advancement of the LCD industry. Appropriate characteristics were determined from a group of LCD technologists. Data was gathered from public databases and outlying data points were cross-referenced as a validity check. The TFDEA process is defined and its application to the dataset is described in detail. The results not only provide information on how LCD industry has evolved but also provide an insight on future NPD targets.

Airplane technology is undergoing several exciting developments, particularly in avionics, material composites, and design tool capabilities, and, though there are many studies conducted on subsets of airplane technology, market, and economic parameters, few exist in forecasting new commercial aircraft model introduction. In fact, existing research indicates the difficulty in quantitatively forecasting commercial airplanes due in part to the complexity and quantity of exogenous factors which feed into commercial airplane introduction decisions. This paper seeks to address this gap.

The analysis is based on a literature review, supplemented by a collection of secondary data. The study then focuses on applying three technology forecasting techniques: multiple regression; linear regression; and the Pearl growth curve.

The results provide a valid model for multiple regression and linear regression on range and composite material percentage for use in commercial airplane forecasting. However, growth curve analysis, comparatively, appears to provide the most intriguing and flexible forecast outlook in alignment with industry dynamics.

Research implications include a caution for forecasters in support of the difficulty of commercial aircraft forecasting due in part to the quantity of exogenous factors, particularly compared with a related industry, military aircraft. Future work could include: utilizing other forecasting techniques that allow for greater numbers of forecast factors, additional future models, additional range aircraft and/or analyzing the impact that competing transportation modes in mid‐range aircraft could have on long‐range aircraft introduction.

The study provides value in extending a previous descriptive paper on airplane parameters. Additionally, it appears to be one of the first quantitative examples supporting previous research indicating the complexity of forecasting airplane new product introduction, but it overcomes some of this complexity by providing a valid model for forecasting with range and composite material percentage as inputs.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

This paper identified that organizations within the health care industry can apply the principles behind being a high reliability organization effectively and improve outcomes.

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Forecasting techniques improve supply chain resilience by ensuring that the correct parts are available when required. In addition, accurate forecasts conserve precious resources and money by avoiding new start contracts to produce unforeseen part requests, reducing labor intensive cannibalization actions and ensuring consistent transportation modality streams where changes incur cost. This study explores the effectiveness of the United States Air Force’s current flying hour-based demand forecast by comparing it with a sortie-based demand forecast to predict future spare part needs.

This study employs a correlation analysis to show that demand for reparable parts on certain aircraft has a stronger correlation to the number of sorties flown than the number of flying hours. The effect of using the number of sorties flown instead of flying hours is analyzed by employing sorties in the United States Air Force (USAF)’s current reparable parts forecasting model. A comparative analysis on D200 forecasting error is conducted across F-16 and B-52 fleets.

This study finds that the USAF could improve its reparable parts forecast, and subsequently part availability, by employing a sortie-based demand rate for particular aircraft such as the F-16. Additionally, our findings indicate that forecasts for reparable parts on aircraft with low sortie count flying profiles, such as the B-52 fleet, perform better modeling demand as a function of flying hours. Thus, evidence is provided that the Air Force should employ multiple forecasting techniques across its possessed, organically supported aircraft fleets. The improvement of the forecast and subsequent decrease in forecast error will be presented in the Results and Discussion section.

This study is limited by the data-collection environment, which is only reported on an annual basis and is limited to 14 years of historical data. Furthermore, some observations were not included because significant data entry errors resulted in unusable observations.

There are few studies addressing the time measure of USAF reparable component failures. To the best of the authors’ knowledge, there are no studies that analyze spare component demand as a function of sortie numbers and compare the results of forecasts made on a sortie-based demand signal to the current flying hour-based approach to spare parts forecasting. The sortie-based forecast is a novel methodology and is shown to outperform the current flying hour-based method for some aircraft fleets.